What is quality management according to ISO 21001?

The international standard ISO 21001:2018 describes the requirements for a management system for educational organizations (EOMS) and spotlights the most important asset of your educational institution – the provision of education itself. ISO 21001 focuses on the actual learning needs and requirements of learners, the development of appropriate content and offerings, and the evaluation of outcomes.

ISO 21001:2018 was published by ISO in May 2018  and replaced the previous standard for the education and training sector ISO 29990:2010. 

What are the benefits of ISO 21001 certification?

After certification, you can expect to see an improvement in internal management and the emergence of a specific USP (Unique Selling Proposition). This in turn can lead to increased sales and reduced costs. ISO 21001 certification also provides assistance in understanding leadership and strengthening the overall corporate culture.

Furthermore, the focus is on learning success, professional personnel management and sustainable knowledge management. The certification also offers support in optimizing and stabilizing the processes of an audit. Further benefits of the internationally recognized standard are:

• Development of service processes and a service offering according to the actual needs of your learners
• Increase in product safety and reduction of product liability risk
• Assistance in conceptualizing new business ideas and business plans
• Access to new markets, new knowledge and new partnerships
• International comparability of the management systems of different providers in the education industry